Zoho BugTracker Integration

The Zoho BugTracker integration for Expiration Reminder automatically creates a bug tracker issue when a monitored record approaches its expiration date, giving your team a trackable task to act on before documents, licenses, or certifications lapse.

Before you begin

Make sure you have the following ready:

• An active Expiration Reminder account with permission to manage integrations.
• A Zoho BugTracker account with permission to authorize third-party access.
• The documents, licenses, or certifications you want to monitor already added in Expiration Reminder, each with an expiration date.

How to set up the Zoho BugTracker integration

1. Sign in to your Expiration Reminder account.
2. Go to Settings > Integrations.
3. Find Zoho BugTracker in the list of available integrations and click Connect. (If you don't see it, use the search bar or check that your plan includes this integration.)
4. In the authorization window, sign in with your Zoho BugTracker credentials and approve the requested access.
5. Select the Zoho BugTracker project where issues should be created.
6. Choose which categories of records should create issues.
7. Set how many days before each expiration date an issue should be created.
8. Save your settings. The integration is now active.

   Note: It may take a few minutes for the integration to become fully active and for existing records to be evaluated against your configured lead time.

What syncs and what triggers an issue

After setup, Expiration Reminder monitors the expiration dates of the records you selected. When a record reaches the lead time you configured, the integration creates an issue in Zoho BugTracker that includes the item name, its expiration date, and the record category so your team has the information needed to act.

You control which categories of records create issues and how far in advance, so your workspace stays focused and uncluttered.

Managing renewal issues in Zoho BugTracker

Renewal issues behave like any other Zoho BugTracker issue. You can assign owners, set due dates, track progress, add notes, and close them once the renewal is complete. Your team manages renewals using the Zoho BugTracker workflow they already know.

Troubleshooting

• Issues aren't being created. Confirm the integration shows as connected in Settings > Integrations, and that the records you expect have a valid expiration date within your configured lead time.
• The connection failed during setup. Make sure you approved the requested Zoho BugTracker permissions, then try connecting again.
• The connection stopped working. If your Zoho BugTracker access changed, reconnect the integration to refresh authorization. You can reconnect by going to Settings > Integrations, clicking Zoho BugTracker, and selecting Reconnect.

Frequently asked questions

Will this create duplicates?

No. Each monitored record creates an issue once as it approaches its configured lead time.

Can I choose which records create issues?

Yes. You decide which categories of records are included and how far in advance.

Is there an extra cost?

The Zoho BugTracker integration is available on select Expiration Reminder plans. Visit your account's billing or plan page to confirm availability. A separate Zoho BugTracker account is also required.