How to Connect Front with Expiration Reminder

The Front integration lets Expiration Reminder automatically create a Front conversation when a tracked record is approaching its expiration date. Connect the two accounts in Settings > Integrations, choose which records to monitor and how many days in advance, and your team will receive a conversation in Front for every upcoming expiration.

Before you begin

Make sure you have the following ready:

• An active Expiration Reminder account with permission to manage integrations.
• A Front account with permission to authorize third-party access.
• The documents, licenses, or certifications you want to monitor already added in Expiration Reminder, each with an expiration date.

How do I set up the Front integration?

1. Sign in to your Expiration Reminder account.
2. Go to Settings > Integrations.
3. Find Front in the list of available integrations and click Connect.
4. In the authorization window, sign in with your Front credentials and approve the requested access.
5. Choose which categories of records should create conversations.
6. Set how many days before each expiration date a conversation should be created.
7. Save your settings. The integration is now active.

What syncs and what triggers a conversation in Front?

After setup, Expiration Reminder monitors the expiration dates of the records you selected. When a record reaches the lead time you configured, the integration creates a conversation in Front that includes the item name and its expiration date so your team has the context to act.

You control which categories of records create conversations and how far in advance, so your team receives only the notifications relevant to their responsibilities.

How do I manage renewal conversations in Front?

Renewal conversations behave like any other Front conversation. You can assign owners, set due dates, track progress, add notes, and close them once the renewal is complete. Your team manages renewals within the standard Front workflow, minimizing the need for additional training or process changes.

Troubleshooting

• Conversations aren't being created. Confirm the integration shows as connected in Settings > Integrations, and that the records you expect have a valid expiration date within your configured lead time.
• The connection failed during setup. Make sure you approved the requested Front permissions, then try connecting again.
• The connection stopped working. If your Front access changed, reconnect the integration to refresh authorization.

Frequently asked questions

Will this create duplicates?

No. Each monitored record creates a conversation once as it approaches its configured lead time.

Can I choose which records create conversations?

Yes. You decide which categories of records are included and how far in advance.

Is there an extra cost?

The integration is available on all Expiration Reminder plans. A Front account is required separately.