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Compliance Rules

Find out how to create a compliance rule and when you can apply them to your account

What are Compliance Rules?

Compliance Rules let you define pass/fail conditions for contacts, locations, equipment, and expirations to automatically determine whether each record is compliant. Once configured, the system generates a compliance report showing every record's compliance status. For example, an Employee contact may need Document Type X and Document Y in a current status to be marked compliant.

As an example, you may have an Employee type Contact, and to indicate their compliance, it needs to have Document Type X and Document Y in an updated/current status.

Once configured, the system generates a compliance report showing all records and their compliance status.

To create a Compliance rule, click on 'Compliance Rules' under the Compliance tab on the top menu.


Click the New Compliance Rule button. You will be prompted to enter the following details:

  • Name: the name of the compliance rule.

  • Type: enter the type of records for which the compliance rule will apply.

  • Include all records: tick to include all the records for the type. For example, if the type is contact, ticking this will include all contacts.


  1. Click Save.
  2. On the compliance rule configuration screen, click Edit Rule to configure your rule.


On the rule screen, configure the conditions that will be evaluated to determine whether each record is compliant.


  1. Click Save.
  2. Click View Compliance Rule to run the rule and generate the compliance report.


A compliance report is then generated, displaying each record's compliance status.


To export the report, click the Export button on the right-hand side of the page. You can save it as a PDF or Excel file.