Discover the various methods for sending notifications, including the option to group emails.
- Editing Delivery Type
- Available Delivery Types
- Digest & Grouped Emails
- SMS/Mobile Format for Notifications
Editing Delivery Type
By Default, notifications in Expiration Reminder are delivered via both E-mail and SMS Text messages but you can change this as needed using the Delivery Type field on the edit Contact screen.
Available Delivery Types
-
Individual Email and Mobile: means the contact will receive both, an email and a text message for a notification if an e-mail and mobile number are listed. This is the default setting.
-
Individual Email: means the contact will only receive emails. Text messages will not be sent, even if a mobile number is listed for the Contact.
-
Individual Mobile: means the contact will only receive mobile text message. E-mails will not be sent, even if an e-mail is listed for the Contact.
-
Digest - Grouped Emails: means the contact will receive a single email with all notifications grouped for the period. Text messages will not be sent, even if a mobile number is listed for the Contact. This is recommended if monitoring a large amount of Expiration items.
Digest/Grouped E-mails
The digest emails allows you to group notifications into a single email instead of sending them individually.
Digest are scheduled to be sent on a specific time:
-
Daily
-
Weekly
-
Monthly
Depending on the schedule, the system will group all notifications for that period and send them in a single email.
This is useful if you or the contact is receiving a lot of notifications.
Below is how an email digest with grouped notifications looks like when received by a Contact.
Format for SMS Mobile Notifications
For US/Canada:
-
555-555-5555
-
5555555555
-
555 555 5555
For international users, the mobile phone number must be in the same format as if you were dialing an international call
-
For example +4443252343455
Here’s more information about formatting.